Introduction to the Customer Portal

Your customers are the main users of the Customer Portal.

Your employees have a privileged access to publication features from the Application Desktop to be able to share documents, schedules, FAQs and to provide answers to Help Desk issues. They also have access to the customer's web interface to check the data provided to the customer.

The customer, or an external user, has a unique access to the web interface in order to view schedules and documents, share documents, enter Help Desk issues or read FAQ articles.

Before launching and using the Customer Portal, you must start by Setting up the Customer Portal.

Important

The portal is compatible with the following browsers: Chrome, Safari, Firefox and Microsoft Edge Chromium.