Customizing the Customer Portal interface
You can customize the way the Help Desk menu is displayed in the Customer Portal (colors, fonts, etc.). For all menus of the Portal, you can add a logo to replace Akuiteo's logo or change the colors and background image.
Reminder: this action must be performed by an administrator with css knowledge.
Customizing the Help Desk interface in the Customer Portal
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Make sure the DMF to customize the Customer Portal is enabled: 2104** CUSTOMER PORTAL CUSTOMIZATION. |
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Log into the Customer Portal. |
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Click on the Help Desk tab and open an issue. |
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At the top right of the screen, click on the connection menu and select Customize this page. |
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In the customization page, select the section to modify on the left. |
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On the right, a block is displayed to let you modify the css parameters such as the color, the font, the borders, etc. |
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Click on Validate after each modification. |
Note
You can cancel all changes made by clicking on Delete customization.
Inserting your company's logo and modifying the interface
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Create a folder on the server such as C:\test for instance. |
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From <server_name>\webapp\akuiteo.clients\, copy the \css and \img folders and paste them into C:\test. |
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Stop the Tomcat server. |
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Open the context.xml file and add the following code: <Environment name="t9gest#cssImageDir" type="java.lang.String" value="c:\test" override="false"/> |
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Restart the Tomcat server. |
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Replace the logo in C:\test\img and modify the css file, depending on your needs. |
Your Customer Portal interface is updated.