: :  Issuing Automatic Reminders to Customers

Prerequisites: configure the dunning level as described in Configure Reminders.

Programming a Batch

  1. Go to Tools > Setup > Batches > Creation and modification batch.
  2. Create a batch and select the RelancesAutomatiques template.

Refer to your Akuiteo representative for more information on batches.

Sending Reminders

For all the not respected deadlines for customer invoices, the batch will know, based on the due dates, the dunning level to take thanks to the min and max bounds you configured. It will check whether the inferior level has been used the time before.

The recipients:

Number of e-mails received:

Once the mail is sent: