The main Customer Portal users are your customers.
Your employees can access the publication functions from the Application Desktop to share documents, schedules, FAQs and also enter support requests. They also have access to the customer web interface to check the data provided to the customer.
The customer, or external user, has a unique access to the web interface where he can view schedules and documents, share documents but also enter support requests or read FAQ articles.
Before you get started using the Customer Portal for the first time, you must set the Customer Portal.
Your customers must use a compatible web browser: at least Internet Explorer 8+, Firefox, Safari or Chrome.