Customizing the Customer Portal Support's Page

You can customize the Support page's display on the Customer Portal, e.g. colors, fonts, etc. You can also replace the default logo with your own or change colors and wallpaper.

Reminder: this action must be performed by an administrator with css skills.

 

Customize the Support Page

  1. Make sure the DMF that allows you to customize the Customer Portal is enabled:
    2104** PORTAIL CLIENT PERSONNALISATION
  2. Log on to the Customer Portal.
  3. Click on the Support tab and select any request:
  4. On the upper right of the page, click on your name and select Customize this page.
  5. In the customization page, select the section to modify.
  6. On the right, a block is displayed that allows you to modify the css rules such as the color, font, borders, etc.
  7. Click on Validate after each modification.

Note: you can cancel the changes by clicking on Delete the customization.

 

Insert the logo of your company

  1. Create a folder on the server, e.g. C:\test.
  2. From <server_name>\webapp\akuiteo.clients\, copy the folders \css and \img and paste them into C:\test.
  3. Stop the Tomcat server.
  4. Open the context.xml file and add the following code:
    <Environment name="t9gest#cssImageDir" type="java.lang.String" value="c:\test" override="false"/>
  5. Run the Tomcat server.
  6. Replace the logo in C:\test\img and modify the css file according to your needs.

The logo is updated.