: : Configuring the Recurrence of a Customer Contract Service

  1. From the request template screen that you have just created, click on the Service hyperlink in the upper middle of the screen.
  2. Click on the relevant service.
  3. Check the Recurrence box in the table below to enable the option.
  4. Click on the Recurrence data tab and define the frequency rules to apply: precise day, number of times, hour and date of validity and the number of maximum dunning emails.
  5. Validate by clicking on the green cross in the upper right part of the screen.